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  • How to Collect Patient Feedback

    As a physician, your top priority is providing the best quality care for your patients. But you are also running a business, and understanding how your patients feel about the care they’re getting and making improvements to your practice are critical.

  • Should You Give Staff Holiday Bonuses & Gifts?

    With the holidays just around the corner, medical practices, like any other business, begin thinking about its holiday gift giving rituals and staff bonuses. With these challenging economic times, you may be expressing some doubts whether to continue this time-honored tradition. Would that be a bad thing?
     

  • Finding the Right Balance Between Formal & Friendly

    Most physicians want to appear formal enough that patients will trust their skills and acumen, but they run the risk of seeming cold or uncaring if they’re not friendly enough. And if they’re too friendly and familiar, they may look unprofessional.

  • Eliminating Environmental Stressors

    Environmental elements that cause stress can be magnified in a medical office. Patients who are nervous about office visits may be especially sensitive to their surroundings while in your office, which can have negative effects on their comfort level, your relationship with them and even the outcome of their treatment.
     

  • Is There a Place for Virtual Medicine in Your Practice?

    While virtual medicine, or telemedicine, has been around for many years, its current revival is based on the lower cost of technology and the increased sophistication of its user base, both at the provider level and at the patient level.